Terms of Service

1. Scope and acceptance

These Terms of Service govern your access to and use of microservelabel.com and any related appointment/request features. By using the website, submitting an appointment request, or booking a procedure, you agree to these Terms. If you do not agree, do not use the website.

The website may describe cosmetic aesthetic procedures. Information on the site is for informational purposes and is not a medical diagnosis. Your actual suitability and expected outcome are determined during your consultation with the studio.

2. Seller/service provider identity (distance contract context)

When you conclude an agreement through the website for services/procedures, the studio provides the contracting details required under the electronic commerce framework. This notice is provided in accordance with Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII.

3. Appointment requests and scheduling rules

• Your request is a submission of information to the studio. The studio confirms availability and booking details.
• You must provide accurate contact information to receive confirmation and instructions.
• If you need to reschedule, inform the studio as early as possible. The studio may decline changes made shortly before the appointment if the schedule cannot be adjusted.
• Arrive on time. Repeated late arrival may lead to a shortened service or rescheduling.
• If your procedure requires preparation, follow the pre-care instructions provided by the studio.

4. Service descriptions and professional standards

Cosmetic aesthetic procedures offered on the website may include non-surgical cosmetic services. Results vary by person. The studio may refuse to perform a procedure if required contraindications, safety concerns, or other legitimate factors are identified during consultation.

You acknowledge that you are responsible for informing the studio about relevant health conditions, allergies, medications, and previous procedures.

5. Your responsibilities

• Do not submit false, misleading, or unauthorized information.
• Do not use the website to harass others, interfere with operations, or attempt unauthorized access.
• Follow all instructions provided by the studio before and after the procedure.
• If you experience adverse effects after a procedure, contact the studio promptly.

6. Limitation of liability

To the maximum extent permitted by applicable law, microservelabel.com and the studio are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Nothing in these Terms limits liability that cannot be excluded or limited under mandatory Ukrainian law.

7. Consumer rights for distance contracts (Ukraine)

If your transaction relates to services provided at a distance, you may have rights concerning information provided and withdrawal/complaint handling, as applicable. This section is intended to help avoid misleading consumer information. The relevant legal framework includes Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

For accurate information about your specific rights for a particular service and procedure (including any withdrawal possibilities depending on the nature of the service), contact the studio using the details in the footer.

8. Privacy and personal data; cookies

By using the website, you acknowledge that personal data may be processed for providing services, managing appointments, and operating the website. If cookies or similar technologies are used beyond strictly necessary, the studio will provide appropriate notices and consent mechanisms in line with personal-data processing requirements. This is provided in accordance with Про захист персональних даних : Закон України від 01.06.2010 № 2297-VI.

If you would like to exercise your data rights, contact the studio at contact@microservelabel.com.

9. Marketing and advertising

Any marketing, advertising, or promotional content presented on the website is intended to comply with Ukrainian advertising rules and will not contain deceptive or misleading claims. This is provided in accordance with Закон України № 270/96-ВР від 03.07.1996 "Про рекламу".

10. Acceptable use

• You may not attempt to disrupt, overburden, or compromise the website, or bypass security measures.
• You may not submit content or requests intended to violate laws, infringe rights, or mislead others.
• You agree to use the website for lawful purposes only.

11. Changes to these Terms

We may update these Terms from time to time. The updated “Last updated” date will be shown on this page. Continued use of the website after changes become effective means you accept the updated Terms.